Learn more about lifetime warranty
Plate : lifetime guarantee
ENO plates come with a lifetime warranty for resurfacing in our Niort workshops. ENO can offer this lifetime warranty on its enamelled plates thanks to its unrivalled enamelling expertise.
* ENO’s lifetime warranty for its enamelled plates excludes other components that are covered by the contractual warranty and is valid provided the plate is used in regular domestic conditions and the product’s care instructions are followed. ENO’s lifetime warranty is valid for its enamelled cast iron plates only and it does not cover second-hand products or impact - or accident -related damages. Proof of purchase will be required to claim the warranty. To claim the warranty, consumers must return the defective enamelled plate to our workshops at their own cost.
Burners : 10-year warranty
ENO offers a 10-year warranty for the burners and elements of all its gas and electric** planchas.
We use tough, high-performance burners for our planchas : round or straight burners for our gas planchas and high-output radiant elements for the electric** planchas.
**Only available on the European market
Casing and components: 2-year warranty
ENO offers a 2-year warranty for the plancha casings, which come in stainless steel or powder-coated galvanized steel, and for all their components. ENO products are designed to be long-lasting and repairable.